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Altrad Sparrows Improves Employees’ Efficiency and Saves Up to £600K
£600,000 saved
in employee hours
100+ modules
implemented in 4 years with one developer
2000+ users
supported
With just one developer, Altrad Sparrows adopted OutSystems to improve operational efficiency. Five years into its digital journey, the company has successfully deployed dozens of applications, including a critical risk management solution that centralizes safety and quality data of the business, and saved hundreds of thousands of pounds.
- Business Process Management
- Digital Transformation
- Operational Efficiency
- Web Apps & Portals
- Workplace Innovation
"Since we adopted OutSystems, the platform has become a bigger beast. It has allowed us to communicate our vision to the business better and build tailored solutions incrementally instead of just buying a new solution that didn’t match our needs. It’s paid off.”
Christopher Robin-Kennedy
IT Systems Manager, Altrad Sparrows
Challenge
The time to replace manual, time-consuming activities has come
Altrad Sparrows is an energy services company headquartered in Aberdeen, Scotland, specializing in offshore and onshore engineering and maintenance services for the global energy industry.
Altrad Sparrows sought a low-code platform to enable its one developer to build tailored solutions that would allow the company to automate processes and improve the visibility of offshore issues. This digitalization should free employees to focus on more impactful activities while increasing offshore safety.
“Traditionally, we would look for off-the-shelf applications. But we rarely found a solution that could fit exactly what we needed. Whereas with OutSystems, we can build, merge, and mold solutions to our specific needs.”
Why Altrad Sparrows chose OutSystems:
-
Increase professional developer productivity
-
Architecture for improved reuse
-
Connect and empower the workforce
Solution
New solutions for a 360º view of the business
To test the power of OutSystems, Christopher Robin-Kennedy, the sole developer at Altrad Sparrows, started with a simple defect notification app that allows the business to log, manage, and address structural defects detected during operations. But as Chris grew more confident in the platform, so did the complexity of the apps he delivered.
Since adopting OutSystems, the company has successfully deployed dozens of applications. Here are a few of the most strategic ones:
- Consignment tracking application: Despatch allows engineers to book, transfer, and track equipment between sites. Before this application, engineers had to manually file requests with the warehouse in hard copy. Despatch has simplified this process and improved connections between engineering and warehouse teams.
- Risk management solution: the Health, Safety, Environment, and Quality (HSEQ) portal is an evolving risk management solution that aims at providing complete visibility on all HSEQ data of the business. The portal includes self-verification, continual improvement processes, incident management, and an audit module that automatically consolidates all data needed before and during an audit in one place. It also includes a mobile app that employees can use to submit safety observations they identify in the field.
"The app’s impact extends beyond our offshore workers. Previously, developing reports was a laborious process. Now, our presentations include links to the app and dashboard, displaying all the relevant statistics. ”
David Crichton
HSEQ Advisor
Results
£600,000+ saved while improving efficiency and safety
Adopting OutSystems has tremendously impacted Altrad Sparrows’ cost savings and efficiency.
In its first four years, Despatch tracked 66,000 consignments in the UK alone, saving the business about £600,000 in employee hours. The solution is currently available in the US as well. In the same way, the HSEQ portal has recorded an impressive 48,000+ observations, enabling Altrad Sparrows to reduce the hours spent preparing reports.
“Most of our engineers hated to do all that time-consuming paperwork. With the time they get back, they have more time to find creative solutions to fix problems for our customers.”
Christopher Robin-Kennedy
IT Systems Manager, Sparrows Group
By increasing visibility and breaking down silos, solutions like Despatch and the HSEQ portal have also created an environment of trust between teams and boosted employees’ safety engagement. Chris explained: “The use of dashboards and trending of the live data has greatly improved the ability of all staff, particularly onshore management teams, to analyze safety data and act accordingly.”
As the only developer at Altrad Sparrows, the ability to reuse existing code and components, the Architecture Canvas framework, and the AI Mentor System have empowered Chris to keep up with the business requirements. “If I need to build an app related to safety data available in the HSEQ portal, I can expose a single module without referencing the entire portal. This has helped us improve productivity while keeping technical debt under control,” Chris described.
OutSystems has also impacted Chris’ career. He is now the IT Systems Manager responsible for all systems at Sparrows Group, and another developer has joined his team.
