Proactive app and agent performance
Imagine a world where you don't receive performance-related support tickets, where your app doesn't go down, and where user experience is constantly frictionless. This dream now becomes a reality because you can anticipate users' bottlenecks by proactively monitoring your app and agents with OutSystems Analytics.
Whether you’re developing an app or an agent, its success depends on a faultless user experience (UX). A poor user experience can ultimately lead to a lack of trust and lost business. For example, 90% of users have stopped using an app due to poor performance, while 39% will stop engaging with content when loading time takes too long. In order to provide the best possible user interaction, apps and agents need end-to-end observability and performance monitoring. Manually instrumenting distributed software, sussing out errors, patching them, and pushing those updates is the norm, but it can be a cumbersome process for developers, while also frustrating users when what they develop doesn’t work as expected.
Enter OutSystems Analytics, your complete performance monitoring toolset that will revolutionize how you track and troubleshoot your apps and agents.
Development before OutSystems Analytics
Application monitoring is often a manual, labor-intensive process for developers, requiring significant time and effort to keep track of performance and identify issues. Developers either rely on third-party tools or build their own custom solutions to monitor apps and agents, both of which can get complex. Setting up monitoring processes can be error-prone and difficult to scale as an app or agent portfolio grows and gets even messier when considering complex systems for cloud-native systems. Cloud computing, microservices, and container-based delivery have made systems increasingly more distributed, making it even harder to get a full and accurate picture of the health of individual components, let alone your entire app and agent portfolio.
This lack of efficient monitoring can lead to poor user experiences (UX), as performance issues or bugs often go unnoticed until they cause significant disruptions. When users encounter these issues, they become frustrated, often ditching faulty apps entirely. This results in not only user attrition but also trust and ultimately lost business. Users expect seamless, reliable experiences, and inefficient monitoring processes (or lack of monitoring processes entirely) can severely impact a company's reputation and bottom line.
What is OutSystems Analytics?
OutSystems Analytics is an observability and performance monitoring capability. It enables the end-to-end performance management, analysis, and troubleshooting of OutSystems applications and agents, helping teams solve issues before end users are impacted.
As a result, they no longer have to wait for users to create support tickets and then sift through logs, traces, and debugging. Instead, you can use OutSystems Analytics to proactively monitor your cloud-native apps and custom agents in the tool of your choice, identifying potential issues before they occur.
With OutSystems Analytics, you and your development team can get a 360-degree view of the health and behavior of all apps and agents across your entire portfolio and development stages via intuitive dashboards, pre-defined helpful metrics, and charts. Beyond proactive monitoring, troubleshooting becomes a breeze, allowing drill-down to app-, agent-, and element-level elements to pinpoint an issue. Once identified, developers can simply open ODC Studio with one click and solve the problem in minutes.
Core capabilities and features
What does OutSystems Analytics deliver? Here are some of the core capabilities and benefits developers can expect:
AI development assistance
OutSystems Mentor is your AI partner, transforming app generation, delivery, and monitoring using low-code, generative AI (gen AI), and AI-driven guidance. The AI-powered performance review enables your developers to track the quality of the code and informs them about potential performance problems during app or agent development, enabling faster and more reliable app and agent delivery. Mentor can also automatically check for performance and accessibility issues before they ever make it to your systems in production.
Automatically instrumented telemetry data
OutSystems automatically instruments cloud-native applications and custom agents using the distributed traces method and Open Telemetry framework. Your developers can leverage native performance analytics tools to get the full view of their apps and agents, or they can effortlessly export the telemetry data with just a click, no manual instrumentation required. OutSystems Analytics lets you view those insights using the tool of your choice.
Visual dashboards, color-coded health indicators, pre-defined metrics, and trends
Easily get a picture of your app and agent health and identify performance issues with color-coded health scores, error rates, and request and response times. Access intuitive dashboards featuring pre-populated metrics and trends that deliver near real-time performance insights. Track performance, token usage, and assess response time and quality across all development stages for your agents. Leverage historical data to see app trends and better inform future development.
Drill-down to app-, agent-, and element-level capabilities
With drill-down capabilities to app-, agent-, and element-level views, your developers can quickly pinpoint performance issues directly from charts in the dashboard without needing to debug or examine the code. They can then access ODC Studio to fix the issue with just one click.
Client-side traces and user experience metrics
OutSystems provides your developers with full-stack observability, including client-side traces that help them understand not only user behavior within the application or agent but also performance degradation from the user's point of view. Developers can leverage app usage insights such as user geography, top-used browsers, and more to understand their users better and to better tailor users’ digital experiences.
Development with OutSystems Analytics
Imagine that you’re updating an app in your portfolio—say, a mobile banking platform that is widely used by your customers. You’re looking to roll it out to other countries, which requires some additional development. Rather than just rolling out new versions and waiting for complaints to roll in, the development team can now produce a better app update from project outset.
During development, Outsystems Mentor can identify any potential performance and accessibility issues as new parts of the app are being created. Any potential issues are flagged so that the team can quickly and easily address any bottlenecks before sending the app to production. Now the team is able to launch the updated app knowing that the foundation is solid.
Once the new versions of the app are launched, the team can monitor app health and performance right from the start, ensuring all elements work as expected. OutSystems Analytics provides a near-real-time view into the health and performance of each app and agent. As the user base grows, development teams can anticipate potential pitfalls using pre-defined metrics such as requests with errors, slowest requests, and response times. With the ability to drill down to app-, agent-, and element-level, developers can make updates before users ever have a chance to reach out for support.
OutSystems Analytics also allows developers to proactively identify improvement opportunities to continually delight users. Now the team can analyze user experience data to implement improvements that align with user needs across different geo locations and browser preferences, exceeding user expectations and staying ahead of the competition.
Why OutSystems AI-powered low-code?
The OutSystems AI-powered low-code development platform is built from the ground up to handle the full SDLC for the most demanding enterprise applications and agentic AI systems, ensuring everything you build is secure, scalable, and manageable. You get the innovation of AI without the chaos.
With OutSystems, your development teams can easily build error-free apps and reliable agents, get complete visibility into the health of cloud-native apps and custom agents, and have a seamless way to integrate with any third-party APM tool. And unlike in more traditional development environments, where distributed systems require more investment for effective observability and monitoring, OutSystems offers your developers an out-of-the-box solution in a single platform, improving their productivity and overall experience.
Learn more about OutSystems Analytics
If you’re ready to understand the health of your application portfolio like never before, learn more about OutSystems Analytics and speak with an OutSystems expert today to get started.
