eBook
Agentic AI for enterprise: From pilot to production
Scale agentic AI from pilot to production with this essential enterprise guide.
OutSystems Agent Workbench
One platform to fast track agentic AI innovation
Create custom AI agents that streamline operations, elevate experiences, and grow revenue, all on the AI-powered low-code platform built for enterprise innovation.
Put AI to work where it matters—with full control and no sprawl.
Go from build to deploy—with AI agents you can govern and trust.
Shift to AI-first—with agentic AI innovation made simple.
Human-AI collaboration powered in one platform
Forget fragmented AI tools and siloed processes. With Agent Workbench, you get a unified platform for the complete AI agent development lifecycle from creation to delivery and monitoring, with enterprise security and governance embedded at every step.
Build agentic AI systems ready for real-world performance on the platform that brings everything you need—including data, workflows, user management, and APIs—together with AI app generation. Deploy agents across dev, test, and production with one-click publishing and easily push updates to evolve with changing business needs.
Webinar • October 28, 2025
Agent Workbench Demo:
Create, orchestrate, and govern AI agents
AI agents that drive results
Integrate autonomous AI where it delivers the most value—securely into existing systems and across departments, workflows, and data.
Streamline operations
Streamline operations
Automate intake workflows
Orchestrate intelligent systems to auto-classify incoming requests, extract information, and route items for review.
Accelerate knowledge discovery
Use intelligent systems to analyze and connect data, quickly surfacing relevant insights from documents and other information sources.
Optimize IT operations
Analyze system metrics and provide actionable insights to improve performance and automate alert generation.
Elevate experiences
Elevate experiences
Resolve shipping delays
Detect delays, notify customers, and trigger reshipments with multiple agents—no human needed.
Manage appointments
Create multi-step appointment workflows with agents that schedule, reschedule, and automate reminders.
Onboard employees
Automate HR onboarding tasks with multiple agents that guide new hires and verify compliance documents.
Grow revenue
Grow revenue
Personalize marketing campaigns
Deliver adaptive, personalized nurture sequences to guide prospects and streamline the buying journey.
Prospect for sales opportunities
Coordinate agents to scan sites for potential leads, qualify leads based on predefined criteria, and book meetings.
Identify cross/up-sell opportunities
Leverage agents to analyze real-time customer behavior and propose personalized offers that increase conversion rates.
Deploy and scale agentic systems in one integrated platform
See what the power of agentic AI and low-code can do for you.
Build a trusted AI foundation
With just a few clicks, you can set up a foundational layer of LLMs and enterprise data to fuel agent action and decision-making and drive impactful results.
Develop faster, manage smarter
Take AI agents to full-scale production in days, not months. Deploy, test, and monitor agents with low-code agility, end-to-end security, and the full context of your entire app portfolio.
Orchestrate human-AI teamwork
Forget complex coding: with Agent Workbench, you can design multi-agent workflows and patterns using a visual drag-and-drop interface to deliver next-level automation and better outcomes.
"OutSystems gives us the productivity that pure generative AI tools promise while also addressing governance concerns and avoiding the vulnerabilities they may introduce."
Elton Escaleira
Product & Service Manager
Bosch
"OutSystems quickly rose to the top of our list as the leading AI-powered low-code platform... As gen AI integration becomes a priority across higher education, we’re confident that with OutSystems we'll be able to deliver powerful, automated solutions."
Howard Miller
CIO
UCLA Anderson School of Management
"Using OutSystems, we were easily able to integrate an AI agent with chat functionality that gives advice based on the guidelines and frameworks of our experts. Because with low-code you can build a visual prototype directly, we were also able to test the feasibility of many of our ideas that week."
Carl Lens
Head of Digital Regreening
Justdiggit
OutSystems Agent Workbench FAQ
Agentic AI is the technology that builds on generative AI and powers AI agents so they can act autonomously without human oversight. Agentic AI systems ingest vast amounts of data from multiple data sources and third-party applications to independently analyze challenges, develop strategies, and execute tasks.
Generative AI and agentic AI are closely related but have distinct capabilities. Generative AI creates new content, such as text, images, and code, based on patterns learned from existing data. It operates reactively in response to user prompts. Agentic AI builds on generative AI by adding autonomy and real-time decision making. Agentic AI doesn't just generate responses, but also plans and takes action.
OutSystems AI Agent Builder is a no-code feature available as an add-on Forge component for OutSystems Developer Cloud. AI Agent Builder is designed to provide a point-and-click experience for building agents for simple use cases and integrating them into OutSystems apps—no AI expertise required.
OutSystems Agent Workbench is available on OutSystems Developer Cloud (ODC). It enables organizations to build, orchestrate, and govern complex AI agents that can reason, plan, act, and evolve—all with enterprise-grade security, scalability, and governance.
Agentic reasoning is a core component of agentic AI systems, helping automate complex workflows, improve efficiency, and deliver more human-like problem-solving in areas such as customer service, IT operations, and business process automation. As organizations scale their use of AI, agentic reasoning plays a vital role in enabling smarter, goal-driven automation.
Agent tool calling is the capability that allows AI agents to interact with external tools, APIs, or services to complete tasks they cannot perform on their own. Instead of relying solely on internal logic or pre-programmed functions, agents with tool calling can dynamically invoke external systems—such as databases, applications, or APIs—to gather information, execute actions, or trigger workflows in real time. This functionality is essential for building advanced agentic AI systems that operate in real-world enterprise environments.
Agent orchestration is the process of managing and coordinating multiple AI agents—often alongside human workflows—to work together to achieve a shared goal. It ensures that each agent understands its role, communicates effectively with other agents or systems, and executes tasks in the right sequence to achieve the desired outcome. In enterprise environments, agent orchestration is essential for scaling AI across complex workflows.
